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• Question

• For simplicity I'm posting the open up SR: This seems to be a new outcome with no real resolution so far.

  Saturday, Baronial 21, 2010 6:18:43 PM GMT

  uninstalled and reinstalled Sign in app
  opened port tcp 443 on router
  yet no alter...grrrrr!

  Saturday, August 21, 2010 five:52:52 PM GMT

  found this in the sign in log files: not load type 'System.Security.Authentication.ExtendedProtection.ExtendedProtectionPolicy

  Constitute this KB commodity that addresses this result: http://back up.microsoft.com/kb/2262911

  Applied fix - did non prepare issue
  Uninstaled .Internet 3.5
  installed .Net 4
  Reinstalled .Cyberspace iii.5

  Yet no resolution.

  Saturday, August 21, 2010 12:52:47 AM GMT

  Hello David,

  Concerning your service request 100820-000011 I would like to try a cacls command. This is used when the post-obit has occurred "The appropriate rights have not been granted to the private primal on the estimator." David I called 425.514.3333 and left a vocalization mail service message. I run across in your initial request data you lot said y'all accept Port 447 open up but we need to brand sure Port 443 is open. I would like for you to effort the following:

  Run Windows Update to make sure y'all have all of the recommended updates that are .Net Framework besides whatsoever disquisitional ones.
  Make certain .Net Framework version 3.five is install is installed
  Re-install the Microsoft Online Services Sign In application

  Please update the Service Request in the Microsoft Online Administration Center or phone call u.s. at 866.441.8425 if you lot have whatsoever questions.

  Nope that did non work. I am domicile now and all weekend if yous want to call. From my research this seems to be a fairly new issue. I volition run a mosdal report and transport it. Will also try my own troubleshooting.

  oh just to let yous know "The appropriate rights have not been granted to the private cardinal on the computer" is not the error or cause.

  Cheers.

  Friday, August xx, 2010 7:29:02 PM GMT

  Concerning your service request 100820-000011 I would like to try a cacls command. This is used when the post-obit has occurred "The advisable rights accept not been granted to the individual primal on the computer." David I called 425.514.3333 and left a message that I called. Is this a good number to call you? If not, what is a expert number and what times would you lot like to be called?

  To grant the appropriate rights to the private key, follow the steps beneath:

  i.First Command Prompt. To do this, click Starting time, click Run, type cmd, and then click OK.
  2.At the control prompt, blazon the following control, so press ENTER:
  cacls "%appdata%\Microsoft\Crypto\RSA" /t /due east /c /g "%username%":F
  three.Close the Command Prompt window.
  iv.If Internet Explorer is running, close Internet Explorer.

  Friday, August xx, 2010 12:10:37 PM GMT

  Thanks for the quick respond. Unfortunatly these solutions practice not apply. The workstation in question is at home and not backside a proxy. I have already opened the correct ports, etc; I'm pretty tech savy.

  What else you lot got?

  Friday, Baronial twenty, 2010 one:21:29 AM GMT

  Please log into your Microsoft Online Admin Eye and under the Services Tab update your request with the following:
  Effort Port 443

  Method one: Make certain that the computer is connected to the Internet. Verify the following:
  Make certain that the computer is assigned a valid IP address.
  Verify the concrete network connections.

  Method two: If yous have verified that the computer is connected to the Net, y'all must too verify the Proxy Settings in Internet Explorer:
  i.Close all Internet Browsers.
  ii.Click Beginning, click Control Panel, and then click Internet Options.
  3.Click the Connections tab, and then click LAN Settings.
  4.Verify that the Proxy Server data is set correctly for your network.

  Method 3: Add *.microsoftonline.com to the Proxy Settings Exceptions list in Cyberspace Explorer.
  ane.Click Starting time, click Control Panel, and and so click Cyberspace Options.
  ii.Click the Connections tab, and and then click LAN Settings.
  3.Under Proxy Server, click Advanced.
  2.Under Exceptions, type "*.microsoftonline.com"
  3.Click on OK until Net Options dialog box is closed.

  Are you backside a firewall?
  Did you use port 443?

  
  

  Friday, August 20, 2010 12:28:09 AM GMT

  Fault:
  The service is currently unavailable. Delight effort again later. If problems go on, contact your service administrator.

  Troubleshooting:
  ran dotnetfix
  opened port 447
  uninstall and reinstall

  Works fine on another workstation on a different network.

  Accept searched everywhere for a resolution and all answers point to opening an SR.

  Practice you lot have a quick gear up?

  Thanks.

  • Edited by Sunday, Baronial 22, 2010 4:00 PM took out uneeded info

Answers

• Cheers for the update....maybe my issue is intermitten before this known outage...I hope.

  Please let me know when this outage is resolved.

  Thanks over again.

  • Marked as answer by Rick Pennington Moderator Fri, September 3, 2010 6:31 PM

norrisbeglinver1987.blogspot.com

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